Reviews

Google

Antr55, This year

I've had them service my AC a couple times over the years that I've owned my house and they always are quick to get back to me and get to work fixing the issue.

Google

Jon Wooldridge, This year

Alvin was prompt, courteous, and professional. Diagnosed the issue immediately. Took less than 30 minutes to fix. Great service.

Google

Lisa Stanley, This year

7/14/23 Woke up this morning and NO AIR! We called first thing and Alvin came and repaired our problem by noon! The technician (Alvin) was professional and responsive to our needs. We've worked with Action Air for years and they have never failed to come to our rescue...day or night or weekends! Thank you ACTION! Jim and Lisa Stanley

Google

Fisher Wise, This year

These guys are top notch! I had a problem in this heat and the Service Manager met me personally to get it handled quickly. Highly recommend them.

Google

Amy Addison, This year

Our ac has not worked properly since it was installed in a new build almost 4 years ago. It got significantly worse a few weeks ago so we needed help. It was a complicated issue to explain, but Brandon took me at my word and fixed our system that had been incorrectly wired and also had a faulty damper. It was a relief to finally have it working correctly. The original installer treated us like we were making up the issue and was extremely condescending. The builder was also no help. I truly appreciate Brandon's willingness to look past the surface level and work with us to fully fix the issue.

Google

Jacob Campbell, This year

Alvin helped us in a pinch. Upfront and honest about pricing and gave us advice on how to prevent issues in the future. Non emergency call but he still made it out there in a couple hours, cleaned a condensate drain line, pump, furnace, and run a new drain line under my porch all under an hour. Lowest quote out of 4 I obtained from the Chattanooga/Hixson area.

Google

Kinnery Clinebell, This year

Action Air is absolutely amazing. We were looking for a new HVAC provider due to ongoing but not consistent issue with our AC unit (freezing up) that two previous providers could not figure out over the last year. Our neighbor highly recommended Justin at Action Air. The appt was quick to schedule - Justin came a couple days later. Of course the AC unit was acting okay when he got to our house but based on the issues discussed and photos I showed him, he said it was like a trip to the doctor and that the unit seems ok at the appt but he knows it is not. Then he spent two hours testing the outdoor unit, air capacity blowing from the various vents downstairs and upstairs and examined all the duct work in our walk in attic. He then thought there could be an issue in the crawl space where most of our duct work is. He crawled through and tested out various things and that is where he figured out the issue - a partially crushed duct and a missing damper causing the air to not properly circulate. I can easily tell you that not a single other provider bothered checking any duct work or go in our crawl space to figure out the issue. Justin took copious notes for his installers, photos and videos and patiently explained the issues to me in detail. He provided a quote within a week. The work was completed a few days later by another team of two who were just as amazing in fixing the issue within a few hours. Our AC has been working perfectly ever since and I cannot thank the team at Action Air enough. We have signed up for their monthly maintenance plan as well. We highly recommend them for any HVAC needs!!!

Google

Calvin Steele, This year

I signed up for the service subscription with Neal Tompkins after he explained how it worked with great detail and the value I was getting. The service tech, Maddox, explained each step of his visit and kept me updated after each step was completed. He also gave suggestions about my air filters to help lower my power bill as well. 10/10 start to finish!

Google

Mike or Karen Coventry, This year

Justin is an asset to your company. He is very knowledgeable and caring tech. I hope management takes notice of him.

Google

Nikki White, This year

Jordan and Zach were wonderful. They were fast and efficient and we couldn't be happier with our decision to go with Action Air.