Appreciated Action Air's quick response on a wet day and Chris's knowledge of the likely problems and efficiency at fixing the problem once I explained what the unit was and wasn't doing. Chris is most personable and explained what was needed as he made repairs.
My go to guys for heating and air 100% of the time.
They added a mini split to my home office and we got a new home AC unit as well. Service team is sharp, 1st rate.
Caden diagnosed my problem quickly. He took care of all the warranty paperwork. Got the part on order and kept me updated throughout the entire process. Super nice and courteous. When the part arrived, Caden and Maddox arrived early, installed the part quickly, and cleaned up. I give both of these guys three thumbs up. Kudos to action air for employing top notch people.
Technician was prompt and quickly serviced my unit. He wore booties inside which was great and respectful. He was nice and professional. However, i was supposed to get a quote for a new system upgrade and never received my quote. So im unsure if they just wrote me off because i mentioned it would be a little while or if they genuinely just forgot.
Very professional and courteous. Maddox was awesome and extremely informative and helpful!
Matthew did an excellent job troubleshooting our HVAC issue. He's knowledgeable, professional, and has a terrific personality--even our dog loves him! Highly recommend.
I have been using Action Air for several years now and have always been pleased w their level of service and professionalism. Prompt and efficient, technicians are knowledgeable and get the job done. HIGHLY Recommend our friends at Action Air.
Called Action when my upstairs AC went out. Maddox came to my house and was extremely professional, fixed the issue, was very clear with what he was doing and why. He was very easy to talk to and extremely personable. Overall I can't recommend Action Air, and specifically Maddox, enough.
I love Action Air. Justin and Maddox are awesome! They were supper nice and really went above and beyond to help. This is the best company!! They actually care about the customer.
Action Air is the best HVAC place in town. This summer, we've been through a nightmare of after hours AC breakdowns. THREE times our AC went out after hours, all due to a clogged condensation drain. We had 2 other companies out prior to Action Air (Metro DO NOT USE and Patriot). With both, we had to wait until the next day for service, it was extremely expensive ($400+), AND neither of them fixed the root cause of the issue (or even tried to diagnose it! Metro were the ones who installed it incorrectly and then kept telling us we needed $3-5K worth of stuff that STILL didn't address the issue!). The third time our AC went out, I called Action Air around 6:30 pm. Action Air was at our house thirty minutes later!!! They diagnosed and fixed the root cause of the issue (FINALLY!), and it was HALF the price of the other two places, even with the extra fix! I could not be more pleased with Action Air. They have a customer for life!!
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